Shipping policy
Processing Time
All orders are processed within 2–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Estimates
| Destination | Shipping Rate | Estimated Delivery |
|---|---|---|
| India (Domestic) | ₹379 | 5–10 business days |
| International | ₹1,800 | 10–20 business days |
International countries we ship to: UAE, Australia, USA, UK, Canada, Germany, France, Japan, Singapore, and 20+ more.
Shipping Carriers
We partner with reliable courier partners to ensure safe and timely delivery. Tracking information will be shared via email once your order is dispatched.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your order on the courier's website.
Delays
We are not responsible for delays caused by:
- Customs clearance (international orders)
- Courier partner delays
- Incorrect address provided by the customer
- Force majeure events (natural disasters, strikes, etc.)
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date with your order number and photos (if damaged).
Returns & Refunds
Please refer to our [Return Policy] for details on returns and refunds.
Contact Us
For any shipping-related queries, reach out to us at: 📧 [hetsolanki2803@gmail.com]